Thursday, June 30, 2011

Sometimes I get into these ruts where I seem to encounter problems with everything that I am involved in. I swear it feels like these stupid grey clouds follow me around waiting for a moment where I am tired, sore and have no energy to fight back.

I seem to be more involved with things that seem to open me up for these types of ruts - between my business and personal life, I am pretty over extended. Although I really try not to, I take everything personally. I view every mistake as a blow to my character. I am working on this. I have made progress. My biggest fault is diving headfirst into whatever the issue is without taking five minutes to think about it. If I walk away and let it hang for a few, I am usually in a better place to deal.

I know that having my own business and producing something that may not make everyone happy, I have to accept that I can't please everyone. In the 6 or 8 months that I have been on this road, I have had two people that complained, which I guess is pretty good. The first time the incident was totally believable and the person stated only the facts. I really felt bad that the item was damaged in transit. She got her money back. The second time the situation wasn't believable and every attempt I made to work things out, the person made a dig at me, at the business and at my item. I ultimately gave her money back but kept my mouth shut even though I wanted to tell her she sucked and never to come back.

Being on the other side, I know that it makes me mad when something gets lost in the mail, arrives damaged or is otherwise not as it should be. I've experienced my share of those situations lately. I bought some molds from someone and had a really hard time working with them. They were impossible for me to work with and I blamed it on inexperience. So I spent time reading up trying to figure out how to get them to work for me. I even let the Girlies try them out, because usually they can figure things out. The molds were still a fail. I waited almost three weeks before I contacted the site because I know what it feels like to get a complaint and have to take a loss. But the truth was, they were not going to make me any money and I was frustrated. I got a refund after they asked me some questions. In the end, I am happy and used that money to buy something else that has proven to work better.

In another situation I am having a real hard time getting the issue resolved. I am basically dealing with a middleman - the seller of the item who promised a replacement but is now reporting that the manufacturer wants to send a fix. This is a more emotionally charged situation because the item is my dining room table. Of which cost a lot of hard earned money, is a fixture in our every day lives and a piece of furniture that I picked out and truly love. And, is defective.

These stupid situations drain me. Exhaust me. I hate that dealing with things that are somewhat important suck me dry mentally. I know that this is part of the chronic fatigue and Fibro. I hate that feeling of being so mentally stressed out that it manifests into physical pain and exhaustion. I am still learning to cope and maybe I just need to scale back for now. But how?

No comments:

Post a Comment